Cincinnati Bell Customer Support: Consumer Information: Consumer Rights
Please call:
If you are unable to resolve your problem, contact:
Customer Service Manager
Cincinnati Bell Telephone Company
P.O. Box 693
Cincinnati, Ohio 45201
Phone: 513-565-6005
If you are still not satisfied, contact the following:
Public Utilities Commission of Ohio
Consumer Services Department
180 E. Broad Street
Columbus, Ohio 43266-0573
Toll-free hotline: 1-800-686-7826
TDD/TTY toll-free: 1-800-686-1570
You may also contact the following:
Office of the Consumers' Counsel
77 South High Street
Columbus, Ohio 43266-0550
Toll-free: 1-877-PICKOCC (1-877-742-5622)